FREQUENTLY ASKED QUESTIONS
FAQ?

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Why is this company called hd labs?*

The staff finds themselves metaphorically in a lab, a Hardwork and Dedication lab where we are putting in countless hours for this company to work.

What does the HD logo represent?

The Hd logo is the letters H and D combined together which mean Hardwork and Dedication. Our logo is a badge and wants to create a daily reminder for supporters to keep working hard, and to see the support of others are the same daily pursuit.

How long will my order take to arrive?

Your order will take between 4 and 7 days to arrive. This depends on the items you ordered and where it is being shipped to.

How do I track my order?

Once your order is placed, you will receive a tracking number. Copy and paste the tracking number on Google^ and it should automatically show tracking results of your package.

Why doesn’t my promo code work?

We update our promotional codes very often. Email ask@hdstaff.us for assistance.

How can I cancel my online order?

As much as we hate that you would want to do that, if that is the case then email our customer support team for assistance. The email directly to our team is ask@hdstaff.us

How do I sign in?

To sign in to your account, follow your cursor to the top right corner and click on the second icon showcasing an outline of a figure.

How do I change my password?

Under account settings, you’ll find a link explaining the process for changing your password. You will have to confirm your email and last password for this process.

What happens if I review the product?

If you review any of our products, you will help another consumer learn about someone else’s experience with our trusted products. Also for taking the time to do so, you will receive a thank you email and a digital gift.

How can I find out about job openings with HD?

For more information on being hired with HD, click the CAREERS tab at the bottom of our webpage.

Why shop HD?

So you just found us and you wonder why you should shop here? Well, we believe that we can create a community of hard workers all supporting each other and all feel safe when using our supplements.